The American Unsettlement System

After covering the Congolese immigrant and refugee community throughout New England for the larger part of four months, I went in search of a story that illuminated the struggles of immediate resettlement – perhaps a tale of culture shock, layered with stories about the kindness of state and federal officers and social workers in a deft and practiced resettlement system.

What I found, however, was much different. The story I will tell of Issa’s eight months in America illuminates impenetrable layers of protocol, low quality housing and a lack of cooperation between agencies.

Issa, whose sole companion in the world is a twin brother with severe mental issues, has been told that he cannot live with his brother in mental health housing. After a lifetime of clinging together, Issa and his brother face the prospect of life in America apart.

The beacon of light in this story, and in Issa’s life, is Viviane Kamba, the program director at the Congolese Development Center. Kamba has worked tirelessly on Issa’s behalf, logging hours on the phone with government officials, working with the resettlement agency to find better housing, driving Issa back and forth to the psychiatric ward in Beverly.

Kamba’s story is one of empathy and selflessness, providing Issa a much-needed touchstone of support.

While reporting Issa’s story, a story that is heartbreaking in the challenges Issa has faced, and heartwarming in his resilience in facing it, I have been reassured that Issa has the support he needs going forward in Kamba. In a system intended to support and sustain new Americans, one woman provides the understanding, comfort and hope that this refugee so desperately needs.

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